Frequently Asked Questions
Everything you need to know before placing an order. Can't find your answer? Message us on Etsy.
Still have questions?
We're real people. Message us on Etsy — we respond within 6 hours.
Our Products
Every item is printed fresh to order. Click any product to learn more about materials, fit, and care.
Our Occasions
We design around specific communities and moments. Here's an overview of our current collections.
Don't see your niche?
We take requests! Message us on Etsy and we'll create it for you.
Sizing Guide
Measurements below are approximate general guidelines in cm. For accurate sizing, always check the sizing image on each Etsy listing — every product has its own measurements in inches.
| Size | Chest | Length | Sleeve |
|---|---|---|---|
| S | 91–97 cm | 69 cm | 20 cm |
| M | 97–102 cm | 72 cm | 21 cm |
| L | 107–112 cm | 74 cm | 22 cm |
| XL | 117–122 cm | 76 cm | 23 cm |
| 2XL | 127–132 cm | 79 cm | 24 cm |
| 3XL | 137–142 cm | 81 cm | 25 cm |
| Size | Chest | Length | Sleeve |
|---|---|---|---|
| S | 94–99 cm | 66 cm | 59 cm |
| M | 100–105 cm | 69 cm | 61 cm |
| L | 110–115 cm | 72 cm | 63 cm |
| XL | 120–125 cm | 74 cm | 65 cm |
| 2XL | 130–135 cm | 77 cm | 67 cm |
* Measurements may vary ±2 cm. If between sizes, we recommend sizing up.
How to Measure
Chest at widest point. Length from shoulder seam to hem. Sleeve from shoulder seam to cuff.
Oversized Fit
Want a relaxed, oversized look? Order one size up — works especially well on hoodies and sweatshirts.
Still Unsure?
Send us your chest and height on Etsy — we'll tell you exactly which size to order.
Shipping Info
All orders ship with tracking via our Printify fulfillment partners. Times below are after production (add 1–5 business days).
⚠️ Shipping to Alaska, Hawaii, Puerto Rico and US unincorporated territories may take an additional 7–12 business days.
Production Time
Add 1–5 business days for production before shipping starts. Every item is printed fresh per order.
Order Tracking
You'll receive a tracking number by email once your order ships. Track via the carrier's website.
Peak Season Delays
Around Mother's Day and Christmas, allow an extra 2–3 days. Order early for important dates.
Returns & Refunds
Made-to-order means we handle returns case by case — but we always make it right.
Check Eligibility
We cover defective items, wrong items, print errors, and lost parcels. We cannot process returns for sizing mistakes or change of mind on POD items.
Take a Photo
If your item arrived damaged or incorrect, take a clear photo showing the issue. This helps us process your case quickly.
Message Us on Etsy
Send your order number and photo via the Etsy messaging system. We respond within 6 hours on most days.
Replacement or Refund
We'll send a free replacement or issue a full refund to your original payment method — your choice. Resolved within 48 hours.
100% Resolved
Every reported issue has been resolved. We stand behind every order we ship.
Fast Response
Average response under 6 hours. We don't leave messages unanswered.
Buyer Protection
All Etsy purchases are also covered by Etsy's Purchase Protection Program.
Need to report an issue?
We're real people. Message us on Etsy — we respond within 6 hours.